Topic Descriptions and Learning Points

CHANGE MANAGEMENT:  SETTING THE FOUNDATION FOR POSITIVE CHANGE – MAKING THE BEST EVEN BETTER

Discover how the best adapt and cope with change. Be more confident, secure and productive during change. Discover how minor change can have a major impact on future success.  Keep in mind – Nothing changes if nothing changes.  The key is to change before you have to.

Key Learning Points

1. Leave with an understanding of the Change Chart and an instant perspective change on corporate culture change and the skills to sustain it.
2. A clearer understanding that to achieve positive change you need vision-skills-incentive-resources-action plan.  Without vision you get confusion, without skills you get anxiety, without incentive you get complacency, without resources you get frustration and without action plan you get mediocrity.
3. Ways to determine the gaps that need to be filled in for positive change to occur.

MANAGEMENT LEADERSHIP BOTTOM LINE RESULTS

What does it take to  be a great manager and leader?  In this insightful session you will learn the 10 most vital  traits of exceptional managers and leaders.  You will also learn how to build a productive    team that gets things done effectively.

Key Learning Points

1. Participants will be able to list the 10 most vital traits of an exceptional leader.
2. Participants will be able to set expectations of their team that brings positive change.
3. Participants will be able to run highly productive “stand-up” meetings.
4. Participants will be able to determine the difference between managing, leading and coaching.

TEAM BUILDING THAT IMPACTS THE BOTTOM LINE

“There is no ‘i’ in team (but there is a me!)”  In this interactive session you will learn the 4 essential C’s of effective team building.  You will also discover the 14 different roles that you can take on a team and how to make adjustments in the way you work as a team to yield the best results.

Key Learning Points

1. Participants will be able to define the key elements of effective teams.
2. Participants will be able to become aware of the 14 different roles on a team.
3. Participants will be able to immediately apply the 4 C’s of effective teams.
4. Participants will be able to set expectations to take your teamwork to new heights.

EFFECTIVE COMMUNICATION SKILLS FOR BOTTOM LINE RESULTS

“Can you hear me now?!”  In this dynamic session you will learn how to clearly get your message across and understand what is being communicated to you both verbally and nonverbally.  There is nothing like clear communication to enhance productivity and foster good relationships.

Key Learning Points

1. Participants will be able to be clearer when delivering a message one-on-one or to a group.
2. Participants will be able to become aware of what type of listener they are by taking the Listening Quiz.
3. Participants will be able to be ask questions that clarify communication.
4. Participants will be able to avoid the detriments of miscommunication.
5. Participants will have a new awareness and appreciation for communicating more effectively.

PEOPLE ARE DIFFERENT MORE THAN THEY ARE DIFFICULT

Do some people just drive you crazy?!  In this interactive session you will learn how to cope with the four core different personality types.  The key is to understand that people are different more than they are difficult.  You will take a unique personality profile that will help you see your world from different points of view.  You will not only discover your personality type, but you will learn three other types and the hot buttons that help you build and maintain positive relationships with them. This session can help you work better with your internal staff, customers, suppliers, and anyone else you interact with at work and home!

Key Learning Points

1. Participants will be able to define “The Platinum Rule” – Treat people the way they want to be treated, and know the difference between “The Platinum” and “The Golden Rule”
2. Participants will be able to recognize the 4 personality types:  Social, Ego, Factual and Loyal.
3. Participants will be able to understand and apply the “Hot Buttons” of each personality type Social = Recognition, Ego = Win, Factual = Right, and Loyal = Help
4. Participants will be able to detect and speak the language of each personality type.

WIN/WIN NEGOTIATION

In it you will discover how to get more of what you want, need and deserve in work and life. This seminar provides specific “how to” information that can immediately be applied to have more win/win outcomes. Everything is a negotiation! This session makes sure you get your share!

Key Learning Points

1. The 10 characteristics of win/win negotiators.
2. How to create a “give and get” relationship of mutual respect.
3. Ways to prepare “back up” options and choices.
4. How to give yourself room and achieve better outcomes.
5. You will also build confidence and reduce any apprehension or fear regarding the negotiation process.

MOTIVATIONAL SKILLS: HOW TO BE SELF-MANAGED AND PROSPER

Igniting the motivation within!  In this energizing session you will learn the 7 keys to effective self-motivation and the ways to inspire those you work with to be highly motivated too.  You will leave with a game-plan to keep you up and going even on the most down and dismal days.

Key Learning Points

1. Participants will be able to define the Ogive Curve of ups and downs in your day.
2. Participants will be able to self-question to stay on track and use your time productively.
3. Participants will be able to give self-praise because behavior rewarded gets repeated.
4. Participants will be able to reclaim 5-10 hours a week by instantly applying the plus, plus, dash and red ruler techniques.

TARGETING YOUR TIME FOR TANGIBLE RESULTS

“Lose an hour in the morning and you’ll spend the rest of the day looking for it.” How would you like to gain  5-10 more hours in your week? In this insightful session you will learn how to handle and recover from interruptions faster and get work and projects done sooner, deal with  email more efficiently and set and reach goals in a more timely manner.

Key Learning Points

1. How to set the right priorities.
2. The MAP System of Goal Setting for getting more done in less time with less stress.
3. Innovative interruption recovery systems.
4. Zone time to build daily and weekly momentum.

SUCCESS WITH LESS STRESS

“Got Stress?”  This seminar will help.  In this relaxing session you will learn what causes the stress that you frequently experience and how to alleviate it.  You will leave with a feeling of control over the things that stress you out most.  Ommm

Key Learning Points

1. Participants will be able to define the ABC’s of stress.
2. Participants will be able to minimize worry, anxiety and fear by taking “Purple Breaks and 4-4 6 time.
3. Participants will be able to live more in the “House of Glad” than the house of Mad,  Sad or Scared.
4. Participants will be able to pay their “R.E.N.T. daily – R.E.N.T. stands for Rest,  Exercise, Nutrition and Thoughts.

SECRET WEAPON SELLING – NAVIGATING AND INCREASING SALES

In sales you can experience the highest highs and the lowest lows all in the same day. But, you can learn to ALWAYS bounce back no matter what.  With Joy’s incomparable energy and enthusiasm, she helps you discover how to break through to higher highs and experience fewer lows, as your sales soar! The secret is the confidence you gain with Joy’s proven sales success formulas, that she created from her experiences as a top producer. This upbeat, sales-savvy presentation is for those who want to take the jump to the next level of excellence and revenue.

Key Learning Points

1. Participants will be able to define “Secret Weapon Selling” to help navigate the sale
2. Participants will be able to formulate and ask questions that uncover true needs.
3. Participants will be able to listen for opportunity.
4. Participants will be able to handle concerns and objections effectively to close more sales without sounding pushy or brash.

THE ART OF INTERNAL AND EXTERNAL NETWORKING FOR PROFESSIONAL RAPPORT BUILDING AND CAREER ADVANCEMENT

With the rapid advancement of globalization, technology and constant change, building relationships to realize business goals is more important now than ever. Joy Baldridge is a master networker who will share her secrets about this critical business skill.

Key Learning Points

1. How to objectively evaluate your network and determine where to fill in the gaps.
2. How to begin the networking process by creating your outreach plan.
3. How to approach people on your target list skillfully and naturally.
4. How networking can ensure professional and personal success.
5. Creative ways to maintain relationships and keep your contacts alive.

Secret Weapon Sales Training

Making the Best, Even Better:
Successful Sales Techniques and Strategies on Prospecting, Navigating the Sale, Positioning to Build Stronger Relationships, Objection Handling, and Closing to Win More Business

This engaging, innovative and informative seminar is for anyone who wants to take their sales skills to the next level of excellence. Joy Baldridge will share her secrets on how to increase sales revenue and have fun doing it. There will be an abundance of tangible takeaways you can immediately apply to directly increase sales. In this session you will learn:

What it Takes to Have Your Best Sales Year Ever

• Discover the 10 guiding principles for sales success.
• Learn the “velvet hammer” words, phrases and questions that are natural, persuasive and lead to more activity, prospects, and sales.
• Understand the core perception of your clients and potential clients.

The Art of Persuasion

• Discover the 4 distinct buyer types and how to influence their decisions.
• Uncover hot buttons to close more sales.
• Utilize better ways to connect with each buyer type by speaking their “language”

Innovative Listening, Strategic Questioning & Closing

• Discover 5 new ways to seize more sales opportunities.
• Benchmark your listening skills.
• Take the Listening Quiz.
• Innovative Questioning – a strategic sales approach.
• Discover how to choreograph questions to uncover and align interests, values and variables.
• Learn new questions that further the likelihood of sales success.
• Adopt and adapt natural pre-closing and closing questions.
• Handle objections and close.

New Topics

Joy Baldridge conducts training and keynote presentations, custom-designed for corporations, associations, government agencies, conventions, and retreats/off-sites.

The topics below are completely customized to provide the essential “Golden Nuggets” of information necessary to increase revenue and productivity, decrease stress, and make rapid, positive, and lasting change happen sooner. Virtual or on-site availability. Length options: 30-60-90-minute keynote/training sessions, as well as half-day, full-day, or multi-day skill development bootcamps and retreats.

• ORGANIZATIONAL AGILITY, FLEXIBILTY AND ADAPTABILITY
• RESKILLING AND UPSKILLING FOR THE FUTURE
• EMPOWERMENT LEADERSHIP – CHANGE MANAGEMENT
• MANIGERIAL COURAGE – STRONG, FOCUSED, CONFIDENT LEADERSHIP
• CONQUERING BURNOUT – MENTAL HEALTH & WELLNESS
• SUCCESS WITH LESS STRESS – SELF-CARE – FILL YOUR CUP 1ST
• EQ EMOTIONAL INTELLIGENCE – SELF-AWARENESS
• DIFFICULT CONVERSATIONS MADE EASY (FEEDBACK IS KEY!)
• PRESENTATION SKILLS
• NEGOTIAION SKILLS
• HOW TO GET PEOPLE TO DO WHAT YOU NEED THEM TO DO
• COACHING AND MENTORING
• CULTURE CODE FOR A POSITIVE WORK/LIFE EXPERIENCE
• DIVERSITY, EQUITY, INCLUSION, and ACCESS (DEIA)
• GENERATIONAL DIFFERENCES – HARMONY & RETENTION
• RELATIONSHIP BUILDING – CONNECTION AND EMPATHY
• TEACHER/STUDENT/PARENT ENGAGEMENT RENEWED!
• MOTIVATIONAL GOALSETTING AND PERFORMANCE RESULTS
• EFFECTIVE COMMUNICATION SKILLS
• ESSENTIAL LISTENING SKILLS AND LISTENING APTITUDE QUIZ
• TIME, PROJECT, AND PRIORITY MANAGEMENT
• WOMEN’S LEADERSHIP – WOMEN’S HISTORY CELEBRATION
• HYBRID AND ONSITE TEAM BUILDING AND ENGAGEMENT
• CRITICAL THINKING, PROBLEM-SOLVING AND CREATIVITY

Retreats

River Crest Cottage

River Crest Cottage is a replica of a Victorian cottage and carriage house located on the edge of the Noroton River.  It is the ideal setting to escape from traditional conference rooms, boardrooms and hotel meeting rooms, and get back to nature.  It has beautiful river views, comfortable and relaxing décor, including conference table, window seat and Persian rugs, nestled under an historic 200+ year old majestic Copper Beech tree.  There is a fieldstone patio and fireplace, trampoline and hammock.  River Crest Cottage is the perfect setting for your next business retreat, brainstorming session or planning meeting.  Joy Baldridge can be retained to facilitate as needed.  See coaching, training, and keynote topics for ideas.

 

Oakdale Manor

Oakdale Manor has a rich history as one of the Phillip Estates that housed the corporate executives of The Philips Milk of Magnesia Company – founded by Charles Henry Phillips, an English pharmacist and inventor, at the turn of the 20^th century. Built in 1892 at the request of his sons, it was a convenient walk away from the manufacturing plant and headquarters down the street.

In 2007, Walt Disney Studios selected Oakdale Manor to be the setting for “Grandma’s House” in the movie, “College Road Trip” starring Martin Lawrence and Raven-Symoné.  Overlooking the Noroton River, Oakdate Manor is 38 miles from NYC and within walking distance of two Metro-North train stations.  With its old Victorian charm, it is the perfect venue for business planning retreats.

To Book Your Next Meeting:
For both venues the ideal group size is 3-8 people
Catering  recommendations are available
For more information about booking your next meeting at
Oakdale Manor or River Crest Cottage please contact Julie Baker
at 203-359-9080 or email: [email protected]