What does it take to be a great manager and leader?  In this insightful session you will learn the 10 most vital traits of exceptional managers and leaders.  You will also learn how to build a productive team that gets things done effectively.

Define the role of the leader

Discover the difference between a manager and a leader

Determine the vision and mission of the group

Learn the 10 most vital traits of exceptional managers and leaders

Develop a concrete delegation systems for getting activities

accomplished through others

Create a qualitative and a quantitative management plan of action

Set team standards and expectations

Clearly communicate team standards and expectations

Discuss case studies of effective and ineffective leadership

Discuss the reactive elements of management and what causes them

Define proactive vs. reactive management styles

Discover how to be a proactive manager and leader

Incorporate innovative delegation and feedback systems

Taking on the role of manager as coach and mentor

Utilizing performance feedback systems

Have clear objectives – Set performance bars

Create an action plan by using the Baldridge “M.A.P.” system:

Determine a 3 tier goal system of Minimum, Average & Premium Goals

Create deadlines and backup deadlines to reach the goals

Incorporate reward systems:  Behavior rewarded gets repeated

Summary, action plan and assignment